In order to reproduce, get a VC/PSC 6.7 . Make the /storage/log full 100% . Installation fails with unexpected problem.
Step two, you clean up the /storage/log a bit and it still fails.
After this i made sure that there is 98% free. And same error occurs.
You can reboot PSC/VC as many times as you want, that does not help. In order to fix it, login to your VC/PSC box and delete file:
/etc/applmgmt/appliance/software_update_state.conf
After file is gone, or moved , go back to installer and click update -> it works !
Have a look what was causing the error :
And the installer script was looking at it hence failing while spotting INSTAL_FAILED with this cryptic error message that the vcenter is not operational
/usr/lib/applmgmt/update/py/vmware/appliance/update/update_state.py
Many thanks to Ciaran from @VMware for spotting that!
20 comments
good stuff! Same issue here. I updated the state file to show “UPDATES_PENDING” and saved the file. After that, patching works via web gui!
Great!, Thanks, solved it.
Thanks!!
//Johan
WOW Thanks !!!
Dude you ROCK! Thanks so much made short work of what is a weird issue.
no worries Dude, glad it worked 😉
been searching for the answer for months! thanks soo much!
no worries 😉 glad it worked !
excelente procedimiento, muchas gracias.
you welcome 😉 cool that it worked out for you.
This worked for me as well, thank you!
Funny – the same issue exists with VC 7.0. Gotta love that product quality coming out of VMware these days…
hehe 😉 i guess they did not see this post
Let me guess. You tried to update, it said that the update didn’t exist? They seem to release the update notice that vCenter sees before actually fully pushing out to their CDN.
Nice job and thank you for sharing. This issue still exists in vCenter Server 7 GA.
Adding to the pile, still happened in 7!
😉 Glad it still helps hehehe 😉 I should never remove this posts , can be valid for many years hehe
Also helped getting a blocked update from 7.0.0.10300 to 7.0.0.10600 rolling… unbelievable, that such a basic error still exists after such a long time 🙁
I was about to download the update manually (the .iso is hidden on https://my.vmware.com/group/vmware/patch – not on the vCenter download page!!), but now it seems to work online…
Thanks for your help man. Fixed 7.0.* update.
This is getting hilarious 😉 2021 and this is still not fixed, glad it helped Wojtek.